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Customer Service
Prospera customer service: contact information
Call Prospera for customer service at 925-225-0888, M-F, 8am to 5pm PST or email us at

Telephone: 925-225-0888

Fax: (925) 225 0660


Mailing address:

Prospera Corporation
405 Boulder Ct, Ste 500
Pleasanton, CA 94566

Please use this convenient form to get in touch with a Prospera customer service representative about any questions or comments you may have:

Full Name:
E-Mail Address:
Warranty service for chairs

Find the serial # on the back of the chair. (see illustration below) Call 1-866-599-7788.

When calling for service

  • Provide the entire serial # starting with PSP
  • Briefly describe the problem: Examples
    • The control is broken
    • The massage hands do not move
  • Give your address, telephone number, name, & best time for the technician to come to do the service
  • Prospera Return policy

    Customers may return purchased items within one week for refund. Customers are responsible for shipping fees.

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